Privacy Policy
INTRODUCTION
At TradeSgnl, we take your privacy seriously. This Privacy Policy describes how we collect, use, and share information about you when you use our website, products, and services ("Services").
By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.
INFORMATION WE COLLECT
We collect information you provide directly to us, information we collect automatically when you use our Services, and information from third parties.
Information You Provide to Us
We collect information you provide when you create an account, fill out forms, communicate with us, or otherwise use our Services. This may include:
Contact information (name, email address)
Account credentials (username, password)
Payment information (credit card details, billing address)
Trading preferences and settings
Communications with us
Information Collected Automatically
When you use our Services, we automatically collect certain information, including:
Device information (IP address, browser type, operating system)
Usage information (pages visited, time spent on the site)
Trading activity (signals, strategies, platform interactions)
Log data and cookies
HOW WE USE YOUR INFORMATION
We use the information we collect to:
Provide, maintain, and improve our Services
Process transactions and manage your account
Send you technical notices, updates, and administrative messages
Respond to your comments and questions
Detect, investigate, and prevent fraudulent or unauthorized activity
Analyze usage patterns and improve our Services
Communicate with you about products, services, and events
SHARING OF INFORMATION
We may share your information with:
Service providers who perform services on our behalf
Partners with whom we jointly offer products or services
Legal authorities when required by law or to protect our rights
In connection with a business transaction such as a merger or acquisition
We do not sell your personal information to third parties.
DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information, including:
Accessing, correcting, or deleting your personal information
Restricting or objecting to our use of your personal information
Receiving a copy of your personal information in a structured, machine-readable format
Withdrawing consent, where processing is based on consent
To exercise these rights, please contact us at privacy@tradesgnl.com.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our Services. This helps us provide you with a good experience when you browse our Services and allows us to improve them.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services may become inaccessible or not function properly.
INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws that are different from the laws of your country.
By using our Services, you consent to the transfer of your personal information to countries outside your country of residence, including to the United States and Netherlands, where our primary servers are located.
CHILDREN'S PRIVACY
Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website with an updated effective date. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.
CONTACT US
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@tradesgnl.com